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Technical Support & FAQ

Dedicated to providing professional touch solutions and instant troubleshooting for your projects.

How should I clean and maintain the IR touch frame?

  • Cleaning Tool: Use a clean, soft microfiber cloth (such as a glasses cloth or lens wipe).

  • Cleaning Method: Gently wipe down the inner grooved bezel where the IR sensors and filter strips are located. For stubborn stains, slightly dampen the cloth with a minimal amount of rubbing alcohol or water. Never spray liquid cleaners directly onto the touch frame, as fluid ingress can damage the internal circuitry.