Technical Support & FAQ
Dedicated to providing professional touch solutions and instant troubleshooting for your projects.

Direct Standalone Use: Most smart TVs running standard television software do not natively support external touch screens. If you intend to connect the touch frame directly to the TV's built-in system via USB, please verify with your TV manufacturer beforehand that the system includes external touch driver support.
As a Computer Display (Recommended): If the TV is used as a monitor connected to a computer (PC/Mini PC), simply mount the IR touch frame onto the TV and plug the USB touch cable into the computer. In this setup, the TV instantly transforms into a fully functional interactive touch display.