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Technical Support & FAQ

Dedicated to providing professional touch solutions and instant troubleshooting for your projects.

Can the IR touch frame be customized?

Yes, we offer comprehensive OEM/ODM customization services to meet your specific project requirements. Our customization capabilities include:

  • Custom Sizes & Aspect Ratios: We can tailor the dimensions to fit any non-standard display. Simply provide us with the precise length, width, or the active touch area dimensions you require.

  • Structure & Appearance: Tailored bezel widths, ultra-thin profiles, waterproof/dustproof designs, or specialized mounting brackets for seamless integration into your kiosks or enclosures.

  • Hardware & Interface: Custom USB/RS232 cable lengths, connector types, or specific touch point configurations (up to 40 points).

How to proceed: Please contact our sales team with your detailed specifications. Our engineering team will evaluate your requirements and provide a detailed quote and estimated lead time within 24–48 hours.