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          FAQ

FAQ LIST

Most smart TVs do not support touch screens. Therefore, if you need to use the IR touch frame directly on the TV, you must first confirm that your TV model is capable of supporting touch screens.


However, when the TV is regarded as a display screen for a computer, the IR touch Frame is installed in front of the TV and its USB cable is connected to the computer. At this point, the TV can be transformed into a touch screen for the computer.

Yes, the size can be customized. When you need customization, you need to contact us and provide us with the length and width dimensions of the touch area you require. We will then determine the price and shipping time for you.

The IR touch frame supports Windows, Android, Linux and Mac.

However, some Android boxes cannot use the touchscreen because the Android boxes have removed the services that support the touchscreen.

Yes, glass or acrylic can be added between the display and the infrared touch frame. As long as there are no other objects blocking the signal inside the infrared touch frame, it will function properly.